Benefits & Features

Our multi-functional cup cleaning brush is exactly what you need to keep your reusable coffee cups and water bottles in tip top shape. This 3 in 1 rotatable crevice cup cleaner is an essential addition to your kitchen and will help you with your sustainable drinkware maintenance. 

As a bonus, the brush can also be used as a keyboard cleaner!

Grab your cup cleaning brush now and your reusable cup and water bottle will thank you.

Product Care

Borosilicate Glass

A common question is whether the glass bottles are breakable. It is stronger than regular glass, but it can still break or crack if it is dropped from a great height or hit hard. Borosilicate glass can go straight from a freezer to an oven without cracking.

We recommend handwashing although technically our glass bottles are dishwasher safe.

Stainless Steel Water Bottles

Stainless steel water bottles and reusable coffee cups are very easy to care for. A food-grade stainless steel water bottle doesn’t contain the harmful chemicals that plastic does, and it won’t leach chemicals, even if you fill it with hot beverages. Cleaning with vinegar and water once or twice a week is enough to keep it hygienic – and you can use a bottle brush. Our products are designed for light use and not to be used in heavy situations, as they may scratch. That may or may not bother you!

products much prefer handwashing over being placed in the dishwasher. Please do not use the dishwasher and then be unrealistic about our response :)

Reusable Coffee Cups

Our Brew Cups are very easy to care for. A food-grade stainless steel travel cup doesn’t contain the harmful chemicals that plastic does, and it won’t leach chemicals. Cleaning with vinegar and water once or twice a week is enough to keep it hygienic – and you can use a Cup Cleaner to help with the lid and rim. Friction causes paint to rub off over time so be careful when packing in handbags.

products much prefer handwashing over being placed in the dishwasher. Please do not use the dishwasher and be unrealistic about our response :)

Leather Hip Flasks

Our stainless steel hip flasks are best hand washed with mild detergent or vinegar. Dry upside down. The faux leather may become marked with liquid spills so pay attention to the pouring of your drinks. In saying that, a well loved and used hip flask shows authenticity and many people like it like this.

We use state-of-the-art SSL Secure encryption to keep your personal and financial information 100% protected.

To be eligible for a return, please ensure that:

Items are unused, unwashed, undamaged, and in their original packaging with original labels attached.

The customer is responsible for return shipping costs unless the return is due to our error.

Items that do not meet these conditions will not be accepted for return.

Customers may request a return within 60 days of receiving the item, without providing a reason.

To initiate a return, please contact us at info@elarohome.com. Once we receive and inspect the returned item, the refund will be issued to the original payment method.

Shipping fees will be charged at most once per order (including returns).

No restocking fees will be charged for returned items.

Shipping Policy – Elaro Home

🕒 Order Processing & Delivery Time

Processing Time

• Standard Orders: Orders are usually processed within 24 hours on business days (Monday–Friday).

• Weekend & Public Holidays: Orders placed on weekends or public holidays will be processed within 48 hours.

• Customized Orders: Personalized or engraved items require an additional 3–5 business days for customization before shipping.

Delivery Time

Total Delivery Time = Processing Time + Shipping Time

• Estimated delivery time varies by destination and the selected shipping method.

• Shipping may be delayed due to customs processes, high order volumes, or local postal disruptions.

• Peak Season Delays: During heavy shopping periods (e.g., Black Friday, Cyber Monday, Christmas, New Year, Valentines, etc.), delivery times may be longer than usual. We appreciate your patience.

🚚 Shipping Costs & Free Shipping

• Free Shipping: Enjoy FREE standard shipping on orders of $69 or more!

• Standard Shipping:

  • United States: A flat rate of $6.99 applies for orders under $69.

  • Canada & Australia: A flat rate of $7.99 applies for orders under $69.

  • This ensures reliable delivery of your items.

• We also run occasional free shipping promotions — subscribe to our newsletter or check the website for updates!

🌍 Shipping Countries & Estimated Delivery Time

We offer worldwide delivery by Air Shipping. Estimated delivery times (after processing) are:

These are estimates and may vary depending on shipping carrier, customs, and location.

🔍 Shipment Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information.
You can track your order at any time through our Track Your Order page.

If you do not receive tracking details within 48 hours after the estimated processing time, please contact us.

🛃 Customs Duties & Taxes

In most cases, customers do not need to pay customs duties or import taxes.
However, international customs policies vary by country, and in rare cases, additional charges may apply.
If your shipment incurs customs fees, these are the responsibility of the customer.

📦 Address Accuracy & Failed Delivery

Please ensure your shipping address (name, address, phone number, etc.) is complete and correct at checkout.

If a shipment fails due to incorrect or insufficient shipping details provided by the customer, we may not be able to resend the order, and refunds may be refused.

Please double-check your shipping information before placing an order.

💬 Contact Us

If you have any questions regarding shipping, we’re here to help:

📩 Email: info@elarohome.com
⏱️ Response Time: Within 24–48 hours on business days